Cookies & privacy
We use strictly-necessary cookies to run the app. With your consent, analytics cookies help us improve. See our Cookie Policy.
Every journey, delivery and service should feel clear, protected and accountable.
Genuine platform controls built into every service.
Every driver, courier and provider completes role-specific onboarding with identity and documentation checks before accepting work.
Drivers are approved based on licensing, insurance and vehicle verification. Vehicle details and registration are checked.
In-app messaging and masked communication keep your phone number and email private until a booking is confirmed.
Payments are handled by regulated payment providers. Elovoen does not store your full card details.
Every booking creates a permanent record with timestamps, locations, pricing breakdown and status changes.
Live tracking for rides and deliveries. Before-and-after evidence for cleaning and home services.
Report concerns directly through the platform. Cases are tracked and escalated to authorised safety teams.
Accounts that violate policies are flagged, restricted or suspended. Fraud monitoring runs across the platform.
Verification requirements vary by role, service and region. Elovoen checks:
Verification requirements vary by role, service and region. Not every provider holds every credential — Elovoen verifies what is legally required for each service type.
In an emergency
If you are in immediate danger, call 999 (UK emergency services). Elovoen is not an emergency service. For non-emergency safety concerns, use the Report a Concern button above.